Payments Associate
Entain India (company site, opens in a new tab)0–3 yrsHyderabadOn-siteDirect career pageEst. 3–6 LPA
Posted 3h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as primary contact for customer, internal team, and Payment Service Provider enquiries related to payments.
- Review, process, and reconcile withdrawal requests and failed payments following Standard Operating Procedures.
- Collaborate cross-functionally to resolve payments issues, dispute chargebacks, monitor transactions, and contribute to process improvements.
Minimum Requirements
- Graduate degree required.
- Work Experience Required: 0 to 3 years in payments or related operational role.
- Familiarity with processing withdrawals, failed payment reconciliation, and chargeback dispute procedures.
- Not explicitly mentioned: location or notice period requirements.
Ideal Candidate Profile
- Experience working in operational payments teams handling transaction inquiries and escalations.
- Ability to manage end-to-end payment issue resolution with cross-functional teams.
- Detail-oriented approach to monitoring transactions and ensuring compliance with payment SOPs.