Analyst 2 - Revenue Assurance
Comcast Corporation (company site, opens in a new tab)2–5 yrsChennaiOn-siteDirect career pageEst. 6–12 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Review and resolve customer account, order, and billing-related issues to ensure billing accuracy and revenue integrity.
- Analyze revenue and billing reports to identify discrepancies, recurring issues, and financial or customer impacts, applying corrective actions.
- Maintain audit documentation and support process improvements and governance initiatives within Revenue Analytics and Operations.
Minimum Requirements
- Education: High School Diploma / GED.
- Work Experience Required: 2-5 years in relevant fields related to revenue assurance or billing operations.
- Basic knowledge of Microsoft Office (Excel, PowerPoint, Word) and basic SQL Server or comparable data-query tools.
- Ability to work nights, weekends, variable schedules, and overtime as necessary.
Ideal Candidate Profile
- Experienced in handling billing systems and revenue assurance processes with attention to detail and problem-solving skills.
- Familiarity with customer billing systems like CSG and/or Amdocs or equivalent experience.
- Capable of working with moderate supervision and collaborating with cross-functional teams while managing workload to meet quality and turnaround expectations.