ServiceNow HAM Pro Analyst
Blue Yonder (company site, opens in a new tab)8–12 yrsHyderabadOn-siteDirect career pageEst. 18–30 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead enterprise adoption and continuous improvement of ServiceNow Hardware Asset Management focusing on Discovery, CMDB governance, Service Mapping, and CSDM initiatives.
- Own and optimize Discovery processes including administration, pattern development, and coverage across hardware environments.
- Drive CMDB data quality, asset onboarding, cost optimization, and compliance with e-waste regulations through cross-functional collaboration and operational oversight.
Minimum Requirements
- 8–12 years of IT experience with at least 3 years hands-on in ServiceNow HAM Pro, Discovery, and CMDB.
- Demonstrated experience writing and troubleshooting Discovery patterns and identifying CMDB gaps.
- Working knowledge of Service Mapping and CSDM framework with enterprise-wide CMDB governance experience.
- Work Experience Required: 8–12 years in IT; Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing hardware asset lifecycle processes including stockroom and asset onboarding within large enterprises.
- Skilled at driving data quality initiatives and implementing CMDB governance frameworks like CSDM at enterprise scale.
- Able to analyze hardware asset data for cost optimization and maintain compliance with environmental regulations through vendor partnerships.