Manager - Billing Operations & Solutions
Comcast Corporation (company site, opens in a new tab)5–7 yrsChennaiOn-siteDirect career pageEst. 12–20 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and develop a team of analysts across multiple levels to support billing operations, customer communications, access provisioning, and related business-system services.
- Translate business priorities into team goals, oversee service delivery ensuring accuracy, compliance, scalability, and reliability.
- Manage operational controls including workflow design, validation, exception handling, audit readiness, and continuous improvement for billing and access management functions.
Minimum Requirements
- Bachelor's Degree preferred; combination of education and extensive related experience may be considered.
- 5-7 years of relevant work experience in billing operations, customer communications, identity/access management, or similar functions.
- Strong functional knowledge of billing systems, business rules, operational controls, and compliance requirements.
- Work Experience Required: 5-7 years (as per preferred qualifications in JD).
Ideal Candidate Profile
- Experienced manager with demonstrated ability to lead and develop a diverse team of analysts with varying technical skills and independence levels.
- Strong analytical and problem-solving skills with proficiency in Excel and practical SQL for data analysis, reconciliation, and reporting.
- Able to operate effectively in complex, high-volume environments and collaborate cross-functionally with business, technology, security, compliance, and audit stakeholders.