Analyst 3 - Billing Operations & Solutions
Comcast Corporation (company site, opens in a new tab)5–7 yrsChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and validate complex customer-facing billing statements and communication requirements for Residential and Small to Medium Business segments.
- Translate business, legal, and regulatory needs into clear system requirements; perform end-to-end validation, issue resolution, and strengthen operational controls for billing communications.
- Support cross-functional initiatives including automation, continuous improvement, and provide guidance to less-experienced team members.
Minimum Requirements
- Bachelor's degree preferred; equivalent coursework and related professional experience may be considered.
- 5-7 years of relevant work experience in billing statements, customer communications, business systems, or comparable functions.
- Proficiency with Excel and working knowledge of SQL for data reconciliation, analysis, and validation.
- Ability to work nights, weekends, variable schedules, or overtime as business needs require.
Ideal Candidate Profile
- Experienced in analyzing complex billing requirements and system dependencies to recommend sustainable solutions.
- Skilled at independently translating complex business, legal, and regulatory requirements into specifications and business rules.
- Familiar with billing platforms (e.g., Biller data tables, bill codes, BriteBill) and operational controls in regulated communications environments.