Sales Operations Analyst
Zenoti (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 6–12 LPA
Posted 1h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as primary support contact for US AE and SDR teams on sales technology stack during night shift, resolving issues and onboarding new hires.
- Administer and optimize sales tools including Salesforce, CPQ, Highspot, Ring Central, Gong, Outreach, and Jira, ensuring data quality, process governance, and system hygiene.
- Manage billing and contract support tasks to prevent deal delays, and produce recurring and ad-hoc reports to support sales operations.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD
- Must be available to work night shift supporting US sales teams.
- Hands-on experience administering Salesforce and related sales tech tools (e.g., CPQ, Jira, DocuSign, Gong, Outreach).
- Strong data governance skills including bulk updates and managing sync issues between sales systems.
Ideal Candidate Profile
- Detail-oriented and solutions-driven individual capable of independently managing sales tech support during off-hours with minimal supervision.
- Familiarity with enterprise sales operations processes including onboarding, billing support, and system administration across multiple platforms.
- Comfortable working cross-functionally to unblock sales reps and escalate urgent issues promptly for maximum sales productivity.