Senior MS Network engineer ( Wireless )
NTT (NTT Group) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 14–30 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Ensure operational continuity of client IT infrastructure by proactive monitoring, incident investigation, and resolution focusing on network services.
- Provide second-line support handling medium complexity incidents and requests, coordinating with clients and internal teams to meet SLA targets.
- Contribute to project work, automate routine tasks, coach junior teams, and participate in change management and disaster recovery activities.
Minimum Requirements
- Proficiency with Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and ticketing tools.
- At least one technical certification in mentioned technologies.
- Bachelor's degree or equivalent in IT/Computing or equivalent work experience.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing and troubleshooting enterprise-level network infrastructure, especially in security and switching technologies.
- Demonstrates strong planning and adaptability in dynamic environments with cross-cultural team interactions.
- Skilled at coordinating incident management, automation initiatives, and client escalations within hybrid working models.