Manager -VI Store Operations
VodafoneZiggo (company site, opens in a new tab)1–5 yrsGurugramOn-siteDirect career pageEst. 3.5–6.5 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own overall operations of a Vodafone Idea store including customer service, sales, and revenue targets across all telecom products (voice, data, VAS, handsets).
- Achieve sales and profitability targets while minimizing pilferage and shrinkage, and managing stock and store upkeep.
- Lead execution of marketing promotions, store branding activities, and employee performance management for on-roll and off-roll staff.
Minimum Requirements
- 1-5 years of experience in retail store operations and customer relationship management with demonstrable revenue target achievement and cost management.
- Graduation is essential; full-time post-graduation in business management/MBA is desired but not mandatory.
- Location: Delhi or Gurgaon, Haryana, India (implied by job location).
- Work Experience Required: 1-5 years in retail store and customer relationship management.
Ideal Candidate Profile
- Experienced in meeting sales targets and managing diverse telecom product portfolios in a retail environment.
- Capable of operational leadership including store process adherence, loss prevention, and customer satisfaction improvements.
- Skilled at team management and training to bridge performance gaps among both on-roll and off-roll employees.