External Hiring|Senior Manager- Operations|International|15122026
TpKolkataOn-siteDirect career pageEst. 12–22 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage a team of specialists including full employee lifecycle responsibility.
- Drive the development and implementation of new solutions for programs, complex projects, processes, or activities within the business area.
- Serve as the final decision-maker in the area of expertise, providing coaching, mentoring, and training to others.
Minimum Requirements
- Experience with customer service operations, including both technical and non-technical post-sale support.
- Work Experience Required: Not explicitly mentioned in the JD.
- Ability to lead and manage teams with multiple hierarchical levels.
- Not explicitly mentioned: specific educational qualifications, notice period, or location constraints.
Ideal Candidate Profile
- Experienced specialist with a thorough understanding of their discipline and related areas.
- Capable of implementing short to medium term tactical strategies within a department.
- Proven ability to lead teams and influence process and policy development in a business operations context.
