Client Service Manager, Distribution
Simon & Schuster (company site, opens in a new tab)NoidaOn-siteDirect career pageEst. 6–12 LPA
Posted 22h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage day-to-day relationships with distribution clients ensuring support for product information, catalogue planning, pricing and availability.
- Coordinate across sales, product, inventory, and operations to translate client needs into internal actions and oversee onboarding and account management.
- Support expansion and growth of distribution client base through relationship development with existing and potential clients, driving account growth, retention, and repeat business.
Minimum Requirements
- Experience in client servicing, account management, or sales support, preferably in B2B, distribution, publishing, or retail environments.
- Proficiency in Microsoft Excel.
- Experience or familiarity with product data, pricing, inventory, and CRM/ERP systems is preferred.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Strong communication, relationship management, and coordination skills with excellent attention to detail.
- Highly organised, commercially aware, and able to manage multiple clients and priorities effectively across internal teams.
- Proactive problem solver with a customer-focused and collaborative approach, comfortable handling product data and operational queries.