Analyst, HR Operations (US Shift)
PTC Inc. (company site, opens in a new tab)3+ yrsPuneOn-siteDirect career pageEst. 6–10 LPA
Posted 22h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and execute end-to-end HR processes across the employee lifecycle for US employees, acting as the subject matter expert and escalation point for complex cases.
- Lead HR Operations initiatives to improve employee experience and operational efficiency, including process improvement and digital automation using tools like Workday and ticketing systems.
- Monitor and report on HR operations metrics and SLAs, collaborate with HRBPs and stakeholders, ensure compliance with policies and regulations, and mentor junior team members.
Minimum Requirements
- Bachelor’s degree or equivalent with minimum 3 years related experience, or advanced degree with minimum 3 years related experience.
- Experience in HR Operations or shared services, preferably in matrix or multinational environments.
- Hands-on experience with HR systems, preferably Workday, ServiceNow, and Microsoft tools.
- Ability to work US Shift (5:30 PM – 2:00 AM IST) supporting employees and stakeholders across the United States.
Ideal Candidate Profile
- Experienced in managing complex HR operational processes end-to-end within US-based employee contexts.
- Skilled in leveraging HR digital tools for process automation and reporting, with strong attention to compliance and detail.
- Capable of mentoring junior analysts while collaborating effectively with cross-functional HR partners and business stakeholders in a matrix environment.