Assistant Operations Manager
R1 RCM (company site, opens in a new tab)5+ yrsIndoreOn-siteDirect career pageEst. 6–12 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and oversee India BSO teams to meet productivity standards by coordinating, auditing, and supervising claims edits and rejects.
- Review and analyze top claims edits and rejects weekly with global teams to identify reduction opportunities and ensure compliance with policies.
- Supervise staff including performance management, training, workflow planning, hiring, and disciplinary actions while ensuring timely completion of month-end duties and continuous process improvement.
Minimum Requirements
- Minimum 5 years of experience in claims edits and clearing house rejects within revenue cycle management; hospital billing experience preferred.
- At least 1 year of management experience leading or supervising billing staff.
- Strong working knowledge of CPT, ICD10, denials, edits, and rejects.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
Ideal Candidate Profile
- Experienced in managing multi-disciplinary teams with strong relationship-building and communication skills across all staff levels.
- Practical experience in client relations, process planning, implementation, and support within healthcare revenue cycle or hospital billing.
- Detail-oriented, organized, proactive in identifying efficiency improvements, and capable of adapting to multiple simultaneous priorities in a dynamic healthcare environment.