Program Manager
Mindtickle (company site, opens in a new tab)PuneHybridDirect career pageEst. 12–22 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own portfolio-wide visibility and governance of internal Service lines including Professional Services, CaaS, Managed Services, and Technical Solutions covering cost, revenue, margin, and sourcing.
- Lead strategic Services initiatives end-to-end from charter to closure and manage escalation response and operational support for accounts.
- Develop executive communications and narratives used by leadership with founders, Sales, and customers, ensuring data-driven decision making.
Minimum Requirements
- Experience managing cross-functional service delivery or program portfolios: Not explicitly mentioned in the JD.
- Strong proficiency with tools such as Jira, Rocketlane, Excel/Google Sheets, Salesforce inputs, BI dashboards, and presentation software.
- Work Experience Required: Not explicitly mentioned in the JD.
- Eligibility to work in respective locations as per legal requirements.
Ideal Candidate Profile
- Structured operator comfortable with data analysis, platform tools, and executive communication across multiple service lines.
- Ability to coordinate multiple stakeholders, drive cross-functional initiatives, and govern complex portfolios with measurable metrics and governance cadence.
- Experience or aptitude in financial tracking, pricing support, capacity planning, and applying AI/automation in operational workflows.