Key Account Manager (Retail Business)
TTK Services Private Limited (company site, opens in a new tab)3–6 yrsBengaluruOn-siteDirect career pageEst. 6–10 LPA
Posted 17h ago
Reach people at TTK Services Private Limited
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at TTK Services Private Limited you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own and manage retail customer relationships to ensure a positive end-to-end experience.
- Engage customers proactively to collect feedback, address concerns, and drive customer retention and repeat business.
- Identify and execute upselling and cross-selling opportunities across Visa, Attestation, Travel, Insurance, Hotel, and Forex services.
Minimum Requirements
- Graduate in any discipline; degree in Business Administration, Marketing, or related preferred.
- 3-6 years experience in Customer Relationship Management, Key Account Management, Customer Experience, or Client Servicing.
- Location: Bangalore Office; Shift: Day.
- Experience in travel, visa services, hospitality, retail, or other customer-centric industries preferred but not strictly mandatory.
Ideal Candidate Profile
- Proactive in customer engagement and skilled in managing complex customer relationships and service recovery.
- Commercially oriented with ability to identify and maximize business opportunities through upselling and cross-selling.
- Experienced in coordinating across internal teams to resolve issues and improve service quality, especially in retail or related sectors.