Client Relationship Manager-1
Accurate (Accurate Background) (company site, opens in a new tab)ThaneOn-siteDirect career pageEst. 4–7 LPA
Posted 17h ago
Reach people at Accurate (Accurate Background)
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Accurate (Accurate Background) you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage and grow client relationships within the $0–$150,000 annual revenue segment through identifying program gaps and opportunities for upsell and cross-sell.
- Drive product adoption by educating clients and coordinating with internal teams to resolve issues and achieve client success outcomes.
- Maintain accurate CRM records for client health, opportunity tracking, and collaborate cross-functionally to align client experience and facilitate revenue expansion.
Minimum Requirements
- Experience in client success, account management, sales, business development, or other client-facing roles.
- Experience preferably in B2B, SaaS, technology, HR technology, or recurring-revenue environments; background screening industry knowledge is an advantage.
- Proficiency with CRM systems and client engagement technologies for opportunity and client health tracking.
- Work Experience Required: Not explicitly mentioned in the JD. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Demonstrated ability to build and grow client relationships with a focus on retention and revenue expansion.
- Experienced in managing mid-market clients and identifying whitespace for upsell and cross-sell in a technology-driven environment.
- Strong operational focus on data-driven decision-making, accurate CRM usage, and cross-functional collaboration to drive measurable client outcomes.