Territory Operations Manager - India & Subcontinent
Accuray (company site, opens in a new tab)5+ yrsGurugramOn-siteDirect career pageEst. 14–28 LPA
Posted 17h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and coordinate multiple Operations functions (Project Management, Service Delivery, Service Support, Clinical Training & Education) across India & Subcontinent to align with APAC regional strategy.
- Develop and execute customer support and distributor fulfillment strategies to maximize installed base loyalty, service revenue, profitability, and operational excellence in the Territory.
- Manage cross-functional teams including recruitment, development, and performance management to drive continuous improvement in service quality, customer satisfaction, and compliance.
Minimum Requirements
- BS/BA degree required; MBA highly desirable.
- 5+ years of business experience in operations within multinational companies, preferably in Medical Device or Capital Equipment sectors.
- Senior management experience in a customer-centric commercial role; sales or marketing experience considered a plus.
- Must be authorized to work permanently in the applying country without sponsorship.
Ideal Candidate Profile
- Experienced leader capable of managing cross-cultural, matrixed teams and collaborating effectively across regional and functional boundaries.
- Strategic thinker with a strong background in process improvement, productivity gains (e.g., Six Sigma Black Belt a plus), and driving operational excellence.
- Proven ability to manage customer and distributor relationships at senior levels with executive presence, including contract negotiation and service marketing strategy.