Senior Operations Analyst
athenahealth (company site, opens in a new tab)4–6 yrsChennaiOn-siteDirect career pageEst. 8–12 LPA
Posted 17h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead quality audits and process improvements across AR calling and denial workflows to drive revenue cycle quality enhancements.
- Analyze denial trends and defects for root causes and implement corrective/preventive actions to reduce errors and rework.
- Establish quality metrics and collaborate with Operations and BPO teams to ensure process adherence and continuous performance improvement.
Minimum Requirements
- 4-6 years of experience in Healthcare RCM operations, quality, or related analytical operational role.
- Strong expertise in denial management and AR workflows with proven root cause analysis and process improvement.
- Experience with quality frameworks, audit methodologies, and SOP adherence in RCM environment.
- Familiarity with RCM platforms like athenaNet is a plus; notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing end-to-end RCM quality assurance with focus on denial management and AR workflows.
- Able to lead corrective action plans and drive measurable revenue cycle improvements using data and audits.
- Effective communicator and collaborator with Operations, Product Lines, and BPO teams to enhance process adherence and quality outcomes.