Technical Specialist - Change Management
Fidelity International (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted 13h ago
Reach people at Fidelity International
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Fidelity International you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage complex, high-risk technology changes through their full lifecycle independently, including chairing CAB meetings.
- Develop and execute change management strategies to drive user adoption of new technologies and processes, ensuring minimal disruption and intended business benefits.
- Lead continuous improvement initiatives such as workflow optimization, automation, AI adoption, and enhance Change Management processes and reporting using ServiceNow.
Minimum Requirements
- Strong experience in IT Change Management within complex enterprise environments.
- Hands-on expertise with ServiceNow, specifically in Technology Change Management processes, reporting, workflow optimization, and governance.
- Experience in chairing Change Advisory Board (CAB) meetings and managing risk-based change approvals.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in independently managing business-critical, high-risk IT changes in global or large enterprise settings.
- Strong ability to leverage ServiceNow platform capabilities to improve compliance, operational effectiveness, and support strategic transformation.
- Proven facilitation and stakeholder engagement skills, especially in global, cross-functional project environments working UK business hours.