Senior Program Manager
Mindtickle (company site, opens in a new tab)8–10 yrsPuneOn-siteDirect career pageEst. 22–35 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead multiple concurrent customer programs and projects ensuring timely, high-quality, and predictable delivery across implementation, content delivery, managed services, and technical solutions.
- Establish and maintain program governance, risk management, and delivery metrics to drive operational excellence and ensure alignment with strategic business outcomes.
- Collaborate cross-functionally with Sales, Solutions, Delivery, Customer Success, Product, and Operations teams to align dependencies, priorities, and customer outcomes while mentoring Program and Project Managers.
Minimum Requirements
- 8–10 years of experience in program or delivery management, preferably within enterprise SaaS, consulting, or professional services.
- Proven experience leading large, multi-stakeholder programs with measurable business outcomes across multiple customers or services.
- Skilled in risk management, operational excellence, and scalable governance models across delivery teams.
- Work Experience Required: 8–10 years as explicitly mentioned in the JD. No explicit mention of mandatory degrees, notice period, or strict location requirements.
Ideal Candidate Profile
- Experienced in managing enterprise and commercial customer relationships with ability to align at executive and operational levels.
- Capable of orchestrating multiple concurrent priorities and cross-functional dependencies for predictable, high-quality delivery.
- Strategic thinker balancing tactical project delivery with long-term program vision focused on measurable business outcomes.