Development Escalation Engineer - SSE
Hewlett Packard Enterprise (HPE) (company site, opens in a new tab)5–9 yrsBengaluruOn-siteDirect career pageEst. 20–35 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead engineering investigations and perform root cause analysis for complex production issues and customer escalations in cloud-native services.
- Collaborate with Software Engineering to reproduce issues, validate fixes, and improve product quality.
- Develop automation tools, create engineering documentation, and participate in incident and architecture reviews to improve engineering productivity and system observability.
Minimum Requirements
- Bachelor’s degree in computer science, engineering, information systems, or a closely related quantitative discipline; Master’s degree desirable.
- 5-9 years of experience in software engineering, cloud-native platforms, networking, cybersecurity, or site reliability engineering.
- Proficiency in programming with Go (preferred), Python, Java, JavaScript/TypeScript, Bash/Shell scripting.
- Experience with cloud platforms (Kubernetes, Docker, Azure, AWS), networking & security (TCP/IP, DNS, HTTP/HTTPS, TLS, VPN, Proxy, Zero Trust, SSE/SASE, ZTNA, SAML, OAuth, OpenID Connect, Kerberos).
Ideal Candidate Profile
- Experienced in handling complex, distributed cloud-native systems and microservices with strong debugging and analytical skills.
- Comfortable collaborating across engineering and cross-functional teams, engaging in incident reviews and architectural discussions.
- Skilled in improving product quality through observability, diagnostics, and automation tooling in cloud environments.