Core Operations - Manager
State Street Corporation (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 12–20 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Supervise day-to-day operational processes and core deliverables within the compensation team, managing a staff size of 13-15 people.
- Ensure timely and accurate resolution of incoming and outgoing claims, reducing exposure to the bank and meeting all KPIs on a monthly basis.
- Oversee reporting, risk and compliance coverage, staff training, and escalation handling to maintain operational efficiency and regulatory adherence.
Minimum Requirements
- Experience managing teams of 8-10 full-time employees, including operational and staff supervision.
- Demonstrated market knowledge and relevant market experience in compensation and settlements.
- Strong aptitude for information technology including Microsoft Office, Crystal, and SWIFT.
- Education and detailed work experience requirements: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in operational risk management, resource planning, and staff training within financial services or banking operations.
- Proven ability to manage escalations and maintain client service as primary focus while coordinating workflows and team performance.
- Skilled in process improvement, compliance adherence, and handling complex claims related to FX, MM, Treasury, and custody products.