Customer Project Manager
Nokia (company site, opens in a new tab)10+ yrsOn-siteDirect career pageEst. 25–40 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage medium to large, complex customer projects or programmes ensuring delivery within scope, budget, schedule, and quality.
- Own customer relationship and stakeholder management throughout project lifecycle including handling complaints, corrective actions, and changing requirements.
- Drive project risk management, improvement actions for project margin, and identify upselling or cross-selling opportunities; participate in pre-sales and delivery approach selection.
Minimum Requirements
- Bachelor's degree in engineering, Computer Science, or related field.
- 10+ years industry experience managing projects in Telecommunication and Oil & Gas sectors.
- Experience managing large and complex projects with knowledge of negotiation, conflict, escalation management, and decision making.
- Work Experience Required: 10+ years in relevant industries; PMP certification is a plus but not mandatory.
Ideal Candidate Profile
- Experienced in leading multi-disciplinary teams on complex projects in Telecom and Oil & Gas environments.
- Skilled at managing customer expectations and sensitive stakeholder engagement throughout project delivery.
- Proficient in project management methodologies, tools, and processes with capability to influence and motivate during execution.