Key Account Executive/ Client Servicing - Gurugram | Staffing Industry
BYLD Group (company site, opens in a new tab)2–3 yrsGurugramOn-siteDirect career pageEst. 4–7 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage key client accounts as primary contact addressing requirements, queries, and escalations within staffing operations.
- Coordinate workforce requirements with recruitment and operations teams ensuring timely fulfilment and deployment.
- Drive client retention and account growth by monitoring performance, resolving operational issues, handling commercial negotiations, and identifying business expansion opportunities.
Minimum Requirements
- 2-3+ years of work experience in client servicing or key account management within staffing or manpower operations.
- Strong knowledge of payroll, statutory compliance, and staffing industry processes.
- Proficiency in MIS and Excel reporting relevant to account management.
- Location requirement: Based in or willing to work from Gurgaon, Haryana.
Ideal Candidate Profile
- Experienced in managing multiple key accounts with strong client relationship and stakeholder management skills.
- Ability to handle commercial aspects including rate negotiations, agreement renewals, invoicing, and payment follow-ups.
- Demonstrated capability to coordinate across recruitment, operations, and payroll teams for smooth service delivery and issue resolution.