Logistics Executive
Birla Open Minds (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 2.5–4.5 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and resolve order-related escalations including missing, defective, and delayed orders by coordinating with schools, warehouse, dispatch, and courier partners.
- Oversee missing order management by creating delivery challans, maintaining trackers, and coordinating order dispatch processes.
- Handle courier coordination, reverse logistics including return pickups, warehouse coordination, and ensure accurate documentation and reporting for timely order fulfillment.
Minimum Requirements
- Proficiency in MS Excel and operational tracking tools.
- Strong coordination and communication skills with attention to detail.
- Work Experience Required: Not explicitly mentioned in the JD.
- Location requirement: Lower Parel, Mumbai.
Ideal Candidate Profile
- Experienced in logistics operations involving order management, courier coordination, and reverse logistics in a multi-stakeholder environment.
- Capable of managing operational bottlenecks and ensuring timely dispatches and returns within agreed turnaround times.
- Skilled in maintaining accurate documentation, tracking operational metrics and driving timely resolution of delivery issues.