ONTAMS - L2 Functional Consultant – Lead-to-Order / CPQ / Sales Cloud (Offshore)
Zensar Technologies (company site, opens in a new tab)4–8 yrsOn-siteDirect career pageEst. 6–12 LPA
Posted 22h ago
Reach people at Zensar Technologies
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Zensar Technologies you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage and resolve Level 2 incidents and requests related to Oracle CX Sales and Oracle CPQ covering leads, opportunities, accounts, configuration, pricing, quoting, and approvals.
- Ensure seamless quote-to-order integration between CPQ and Order Management, maintaining configuration rules, pricing, document templates, and approval workflows.
- Analyze root causes of recurring issues to propose permanent solutions and support testing for quarterly updates and UAT.
Minimum Requirements
- 4 to 8 years of relevant functional experience, specifically with Oracle CPQ and Oracle Sales Cloud / CX Sales.
- Strong understanding of lead-to-order / quote-to-cash processes and integration with Order Management systems.
- Experience in AMS or production support with SLA-driven delivery.
- Bachelor’s degree in Engineering (B.E./B.Tech), MCA, M.Sc or equivalent.
Ideal Candidate Profile
- Experienced in managing Oracle CPQ Cloud or CX Sales environments in a support or functional consultant capacity.
- Skilled in root cause analysis and applying permanent fixes/enhancements to CRM and CPQ systems.
- Familiarity with complex configurable (CTO) products and BML scripting for CPQ is advantageous but not mandatory.