Assistant Manager - B2B Mobility Operations
Mahindra Logistics (company site, opens in a new tab)Delhi NCROn-siteDirect career pageEst. 6–10 LPA
Posted 20h ago
Reach people at Mahindra Logistics
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Mahindra Logistics you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Plan and implement B2B mobility operations to meet agreed service levels and improve response times, including Emergency Response Management.
- Maintain strategic customer relationships for timely resolution of complaints and conduct periodic service reviews with customers and internal teams.
- Own accuracy and timeliness of operations data, resolve billing queries, monitor business margins, and execute branch cross-utilisation strategies.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD
- Experience in operations management or B2B mobility services preferred (implied by role responsibility).
- Not explicitly mentioned: educational qualifications, certifications, or technical skills.
- Not explicitly mentioned: mandatory notice period or location requirements.
Ideal Candidate Profile
- Experienced in managing end-to-end operations with a focus on service level agreements and customer satisfaction in a transport or mobility domain.
- Analytical and process-oriented with experience in performance review, gap analysis, and action planning.
- Comfortable working cross-functionally with strategy and quality management teams and handling both operational and commercial aspects like billing and margin control.