Specialist - Site Operations
Mahindra Logistics (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 8–14 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end city-level B2B operations for employee transport services in Mumbai, driving revenue and margin performance.
- Ensure smooth daily operations with strict adherence to SLAs, controlling trip delays and deviations.
- Lead strategic initiatives such as deployment and operations of EV fleet; manage teams, vendors, and stakeholder coordination to meet safety, compliance, finance, and technology standards.
Minimum Requirements
- Experience in city or regional operations within employee transport, logistics, or mobility services.
- Must have skills in customer handling and stakeholder management.
- Ability to lead teams and manage multiple vendors.
- Comfortable with technology-driven operations and digital processes.
Ideal Candidate Profile
- Experienced in managing complex city-level transport or logistics operations with measurable financial accountability.
- Demonstrated ability to lead cross-functional teams and multiple vendor relationships in a B2B service environment.
- Strong operational focus on technology adoption, compliance, and customer service in employee transport or mobility services.