AI Customer Success Manager - Tech Sales
RapYder Cloud Solutions (company site, opens in a new tab)3–5 yrsBengaluruOn-siteDirect career pageEst. 8–16 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and drive the AI sales funnel within enterprise accounts by identifying, qualifying, and advancing AI opportunities to order booking in partnership with Enterprise Sales and Solution Architects.
- Develop and articulate AI use case value propositions and business cases for CXOs and business heads to support sales positioning and closure.
- Manage AI funnel governance including CRM accuracy, pipeline reviews, risk identification, and enablement activities including partner ecosystem leverage and market intelligence.
Minimum Requirements
- 3-5 years experience in tech sales, pre-sales, sales support, or customer success specifically for cloud or AI solutions with proven pipeline and deal contribution.
- Solid working knowledge of AI/GenAI concepts (LLMs, RAG, AI agents) and familiarity with AWS (Bedrock, SageMaker) and/or Azure AI platforms to engage credibly with technical teams.
- Experience supporting or collaborating across the enterprise sales cycle from lead qualification to order booking.
- Bachelor’s degree in Engineering, Computer Science, Business or related field; MBA is a plus.
Ideal Candidate Profile
- Experienced in consultative selling within enterprise tech sales, able to engage multi-stakeholder CXO-level buyers and align AI solutions to business needs.
- Comfortable operating in pre-sales roles closely aligned with enterprise sales and solution architects, driving AI pipeline advancement and deal support.
- Familiar with CRM tools and pipeline management, adept at managing multiple accounts and opportunities simultaneously in a collaborative sales environment.