Executive Director - Global Setup Head - Billing Operations
JPMorgan Chase & Co. (company site, opens in a new tab)12+ yrsBengaluruOn-siteDirect career pageEst. 35–60 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead global delivery of billing setup and invoice clearing processes across multiple hubs including Bangalore, Plano, and Manila, producing thousands of invoices monthly.
- Own end-to-end execution of client onboarding, account changes, invoice reconciliation, and clearing to ensure accurate, timely billing at scale.
- Drive process redesign and tooling enhancements with product and technology teams to reduce manual effort, strengthen controls, and improve performance metrics across billing operations.
Minimum Requirements
- 12+ years of relevant experience in strategy, transformation, consulting, operations, or technology within complex organizations.
- Proven people leadership experience managing global teams, including coaching, performance management, and succession planning.
- Experience in billing operations including onboarding, setup execution, invoice reconciliation, and clearing processes.
- Work Experience Required: 12+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced leader capable of managing large global teams (30+ employees) and new site build-outs, specifically in billing or financial operations.
- Strong operational execution skills with experience driving process automation, AI integration, and continuous improvement in high-volume billing environments.
- Comfortable working cross-functionally with product, technology, and control partners to implement governance-aligned processes and deliver measurable operational benefits.