CRM Product Owner
Euronext (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 18–28 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Drive the vision, roadmap, and continuous improvement of Microsoft Dynamics 365 CRM capabilities across Sales and Marketing, ensuring alignment with business objectives.
- Translate business needs into practical Dynamics 365 CRM solutions through workshops, requirement gathering, and stakeholder collaboration.
- Oversee CRM solution delivery, including functional testing, user adoption, data quality improvement, and training to maximize business value and client data quality.
Minimum Requirements
- Minimum 5 years hands-on experience with Microsoft Dynamics CRM, including Sales, Marketing, and Customer Service modules.
- Strong knowledge of out-of-the-box Sales capabilities: Lead to Opportunity, Products, Price Lists, Quotes, Orders, Sales Literature, Product Catalog.
- Experience with CRM AI capabilities like Copilot, Sales Accelerator, and LinkedIn Sales Navigator integration.
- Work Experience Required: Minimum 5 years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing end-to-end CRM product lifecycle with focus on Dynamics 365 Sales and Marketing modules and AI-driven enhancements.
- Skilled at stakeholder alignment and governance to harmonize and standardize CRM processes across multiple teams.
- Proficient in using data analytics and CRM performance monitoring to drive adoption, optimize processes, and ensure data quality.