Collections Specialist
Clarivate (company site, opens in a new tab)2+ yrsChennaiOn-siteDirect career pageEst. 3–5 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage collection of overdue debts through calls, emails, and mails, handling a portfolio of at least 400 clients.
- Conduct account reconciliations and resolve client queries and disputes in coordination with billing, sales, and other stakeholders.
- Produce debt analysis reports and maintain accurate performance statistics.
Minimum Requirements
- Minimum 2 years of relevant experience in accounts receivables, credit control, or collections.
- Bachelor's degree in Finance (B.COM, BBA, MBA preferred).
- Knowledge of E-Billing portals and Oracle NETSUITE is an advantage but not mandatory.
- Work Hours: Typically 2 PM to 11 PM (US shift), subject to business needs.
Ideal Candidate Profile
- Experienced in managing large client portfolios independently with minimal supervision.
- Strong negotiation and problem-solving skills to effectively handle client disputes and payment issues.
- Capable of working in a US shift environment and collaborating with multiple internal and external stakeholders.