Assistant Manager - Ops Coordination
JLL (company site, opens in a new tab)3–5 yrsBengaluruOn-siteDirect career pageEst. 8–12 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Coordinate and lead daily operations across multiple client sites within a designated city cluster to ensure seamless service delivery meeting SLAs and client expectations.
- Manage city-level operational budgets including OPEX and support CAPEX project tracking, focusing on cost optimization and timely utilization.
- Drive process improvements, vendor management, compliance audits, and customer sentiment analysis to enhance operational effectiveness and client satisfaction.
Minimum Requirements
- Bachelor's degree in Facilities Management, Business Administration, Operations Management, or related field.
- 3-5 years of experience in integrated facilities management or corporate real estate operations in India including multi-site operations management.
- On-site work location: Bengaluru, Karnataka, India.
- Proficiency in Microsoft Office, budget management, vendor management systems, and operation dashboard/reporting tools.
Ideal Candidate Profile
- Experienced in managing complex, multi-site facilities operations with direct vendor and client engagement at the city/regional level.
- Skilled in operational budgeting (OPEX/CAPEX) and driving measurable cost optimization without compromising service quality.
- Capable of using data-driven approaches for process improvement, audit compliance, and customer sentiment monitoring to deliver enhanced operational performance.