Operations Support Manager - Assistant Vice President
Citi (company site, opens in a new tab)5–8 yrsChennaiHybridDirect career pageEst. 12–25 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage multiple operations support teams, overseeing task delegation, staffing, performance evaluations, and disciplinary actions.
- Ensure seamless delivery of operations support services aligned with Citi's infrastructure, processes, and government compliance requirements.
- Contribute to resource planning, budget management, development of operational procedures, and act as SME to senior stakeholders with independent judgement.
Minimum Requirements
- 5-8 years of experience managing a team in operations support or relevant function.
- Bachelor’s or equivalent university degree.
- Required licensing: Series 7, Series 9, Series 10, and Series 63.
- Ability to work unsupervised, manage priorities under pressure, and meet deadlines.
Ideal Candidate Profile
- Experienced in operations management with strong knowledge of regulatory compliance and control measures in financial services.
- Demonstrates autonomy in decision-making and can lead cross-functional teams effectively.
- Skilled in performance management, resource planning, and communicating clearly with senior stakeholders.