L3 SOC Services Deployment Specialist
NTT (NTT Group) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 15–26 LPA
Posted 9h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide technical support and execute complex solution implementations across multiple technologies including Networking, Data Centre, Security, Collaboration, Customer experience, and End User Compute.
- Take ownership of domain-specific technologies, contribute to high complexity design work, and coordinate junior engineers' activities to meet performance targets.
- Engage with clients onsite/remotely, escalate unresolved and complex issues, write reports/proposals, and mentor junior team members.
Minimum Requirements
- Bachelor's degree or equivalent in IT, Computing, or related field.
- Relevant certifications required depending on specialization e.g. CCNP Voice/Collaboration for Collaboration domain; specific certifications listed for Networking, Security, Data Centre, End User Compute domains.
- Seasoned technical implementation engineering experience across one or more of the mentioned technology domains, including client engagement, presentation, report writing, and project management.
- Workplace type: Hybrid Working. Work Experience Required: Seasoned (specific number of years not explicitly mentioned).
Ideal Candidate Profile
- Experienced in technical design and implementation across multiple advanced technology domains, especially with expertise in Collaboration technologies like Cisco Unified Communications and relevant voice and video solutions.
- Able to perform complex troubleshooting, documentation, and coordinate junior engineers while managing client escalations effectively.
- Possesses strong domain specialist knowledge with corresponding certifications and ability to handle enterprise-scale deployments and integration.