Software Support Engineer
bp (company site, opens in a new tab)2+ yrsPuneOn-siteDirect career pageEst. 8–16 LPA
Posted 9h ago
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Job description
Structured overview of role & requirements
About This Role
- Ensure daily stability and operational integrity of bp's application ecosystem, focusing on uninterrupted service and system performance.
- Identify and resolve bugs promptly; implement minor code adjustments for optimization in collaboration with software and site reliability engineers.
- Maintain operational documentation and continuously monitor application performance against benchmarks.
Minimum Requirements
- Bachelor's degree in Computer Science, Engineering, Computer Information Systems, or equivalent experience.
- At least 2 years of experience in application operations engineering or related software support role.
- Proficiency in at least one programming language: C#, Java, Python, or TypeScript.
- Experience with cloud platforms, specifically AWS or Azure; understanding of Relational and NoSQL databases.
Ideal Candidate Profile
- Experienced in operational maintenance rather than new feature development, focusing on system stability and efficiency.
- Able to collaborate effectively with cross-functional teams including software engineers, platform engineers, and site reliability engineers.
- Proactive problem-solver with the ability to anticipate and address potential operational issues in cloud-based environments.