Oracle/ServiceMax Techno Functional Engineer
Johnson Controls (company site, opens in a new tab)8+ yrsPuneOn-siteDirect career pageEst. 18–30 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide end-to-end techno-functional support for Oracle E-Business Suite, Oracle Fusion Cloud Applications, and ServiceMax/Salesforce environments including issue resolution, enhancements, and system stability.
- Translate business requirements into scalable technical and functional solutions, validating fixes through testing and ensuring performance across integrated systems.
- Lead full lifecycle enhancements and projects from triage to closure, partnering with stakeholders to improve ERP and field service processes including automation and simplification.
Minimum Requirements
- Bachelor’s degree in Computer Science, IT, Engineering, or related field.
- 8+ years of overall IT experience with at least 3 years in Agile and DevOps environments.
- Hands-on experience with Oracle E-Business Suite, PL/SQL, SQL, and Oracle ERP modules like GL, AP, AR, FA, CM, Procurement, Purchasing, Inventory, Order Management, Manufacturing, or Projects.
- Experience leading full lifecycle Oracle ERP implementations.
Ideal Candidate Profile
- Experienced in both functional and technical aspects of Oracle ERP and ServiceMax/Salesforce integrations, capable of bridging business and technology teams effectively.
- Able to manage complex support issues as level 2 support for Oracle and Service ecosystems with strong root cause analysis skills.
- Operates with ownership from issue triage to resolution focusing on system reliability and reducing operational friction for service teams.