Community Manager
JLL (company site, opens in a new tab)4–6 yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Oversee and direct all operational activities of the Front Office ensuring professional and prompt service to visitors and employees.
- Manage and coach front office staff to deliver high-quality visitor experience including VIP guest management and special assistance for visitors with disabilities.
- Handle client/visitor complaints, ensure compliance with safety protocols, manage administrative duties, and maintain equipment and lobby cleanliness.
Minimum Requirements
- 4-6 years total work experience with 4-5 years in Facility Management or related industry.
- Bachelor's degree preferred, with BHM as a favorable qualification.
- Proven working experience as a Community Manager or in the Facility Management industry.
- On-site work location: Bengaluru, Karnataka.
Ideal Candidate Profile
- Experienced in managing front office operations within Facility Management or real estate services environment.
- Skilled in customer service delivery, staff management, and handling high-profile visitors such as VIP clients.
- Competent in using visitor management software, MS Office, and managing compliance with safety and operational protocols.