Tele Sales Executive
Swiggy (company site, opens in a new tab)KolkataOn-siteDirect career pageEst. 2.5–4.5 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and oversee daily operations for restaurant and merchant accounts, ensuring smooth processes and strong partner relationships.
- Handle content management, table reservations, merchant payouts, and resolve operational issues across assigned restaurant accounts.
- Collaborate with Key Account Managers and internal teams to manage escalations, business requests, and ensure timely communication and execution.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Experience in managing merchant or restaurant accounts or in tele-sales or related operational roles is implied but not explicitly stated.
- Mandatory skills or qualifications: Not explicitly mentioned in the JD.
- Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experience operating at the interface between sales/account management and operational teams, especially in restaurant or partner handling contexts.
- Ability to coordinate across multiple teams and manage escalations effectively to support partner success.
- Comfortable working in a fast-paced environment with focus on partner relationship management and operational execution.