Senior Manager – Insurance Operations
Mmc Careers8–10 yrsMumbaiHybridDirect career pageEst. 16–28 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and mentor a team of Team Managers responsible for complex insurance operations, ensuring operational excellence and adherence to performance metrics and SLAs.
- Drive process improvements and compliance with statutory regulations and risk frameworks, providing regular updates to senior management.
- Manage recruitment, training, and development of operations teams across multiple locations fostering collaboration and operational alignment.
Minimum Requirements
- Bachelor’s degree or equivalent education and work experience.
- 8-10 years of team leadership experience, preferably in insurance or related field, with understanding of Property & Casualty and policy review.
- Strong proficiency in spoken and written English; excellent MS Office skills (Excel, Word, PowerPoint, Outlook, MS Teams).
- Role based in Mumbai with hybrid work model requiring at least three days per week onsite; shift timing 6:30am – 3:30pm.
Ideal Candidate Profile
- Experienced in managing multiple teams in fast-paced insurance operations with a focus on property and casualty insurance processes.
- Skilled in aligning cross-geographical teams and implementing industry best practices and compliance measures.
- Comfortable working collaboratively with senior leadership and managing risk and regulatory compliance in a dynamic environment.