Data Lead - Customer Relationship Platform (Salesforce) Operations
Novartis (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 20–35 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Own data migration support for transitioning from Veeva CRM to Salesforce Life Sciences Cloud across multiple countries.
- Ensure data quality, mapping, validation, and readiness aligned with local and global commercial systems and regulatory requirements.
- Lead post-migration validation, defect tracking, and hypercare to guarantee data accuracy and issue resolution.
Minimum Requirements
- Strong expertise in data management including mapping, migration, validation, and governance.
- Experience with CRM platforms, specifically Veeva CRM or Salesforce Life Sciences Cloud environments.
- Understanding of pharma commercial operations and healthcare professional (HCP) engagement models.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in CRM migration projects involving Veeva or Salesforce, preferably with exposure to Salesforce Life Sciences Cloud data model.
- Demonstrates strong stakeholder management skills working across global and country-level teams in multi-geography programs.
- Capable of handling complex data integration across commercial ecosystems with awareness of country-specific regulations and compliance.