Data Lead - Customer Relationship Platform (Salesforce) Operations
Novartis (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 18–30 LPA
Posted 19h ago
Reach people at Novartis
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Novartis you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own data migration readiness and quality for a global CRM transformation from Veeva CRM to Salesforce Life Sciences Cloud, ensuring accurate mapping, validation, and compliance at country level.
- Coordinate with business, data owners, and technical teams to map integration points across CRM and commercial ecosystems, addressing local constraints and regulatory requirements.
- Lead post-migration data validation and hypercare activities to identify and resolve data defects, ensuring alignment with business expectations and seamless system transition.
Minimum Requirements
- Strong expertise in data management including mapping, migration, validation, and governance.
- Experience with CRM platforms specifically Veeva CRM or Salesforce (including functional understanding of commercial systems).
- Good understanding of pharma commercial operations / HCP engagement models and related regulatory compliance at country level.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing data migration or integration in global CRM transformations within the life sciences or pharma sector.
- Skilled at working cross-functionally and across multiple geographies handling complex commercial and technical stakeholder engagement.
- Familiar with Salesforce Life Sciences Cloud data model and commercial platform integrations, with knowledge of country-specific regulatory environments.