Technical Lead - ServiceNow
Cprime, Inc (company site, opens in a new tab)5+ yrsHyderabadHybridDirect career pageEst. 14–28 LPA
Posted 17h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end ServiceNow implementation projects including requirements gathering, solution design, testing, deployment, and support.
- Design and configure ServiceNow solutions according to client business requirements, including integrations with third-party applications.
- Manage client relationships as a trusted advisor, conduct workshops, lead user acceptance testing, and promote platform adoption.
Minimum Requirements
- Minimum 5+ years of hands-on ServiceNow platform experience.
- Bachelor's degree in Computer Science, IT, Engineering, or closely related field.
- Mandatory ServiceNow Certified System Administrator certification; CIS-ITSM certification preferred.
- Must be able to work overlapping US time zones; occasional late-night meetings required.
Ideal Candidate Profile
- Experienced in multiple ServiceNow modules such as ITSM, ITAM, ITOM, SPM, or HRSD with strong solution design and client engagement skills.
- Capable of independent project management and proactive communication presenting technology as business solutions.
- Comfortable working in ambiguous situations with flexibility to pivot based on project demands and handle startup-like environments.