Assistant Manager
Guidehouse (company site, opens in a new tab)10+ yrsChennaiOn-siteDirect career pageEst. 12–20 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and lead multiple Team Leads and their pods to achieve segment-level SLA, aging, and quality targets in AML operations.
- Serve as escalation point for complex transaction monitoring alerts and lead calibration sessions to maintain disposition standards.
- Plan capacity, shift rosters and coordinate with Compliance, Legal, and Training for policy communication and case escalations.
Minimum Requirements
- 10+ years overall experience in AML/Financial Crime compliance operations with at least 2 years of direct supervisory experience.
- Strong experience in transaction monitoring including alert investigation, disposition quality, and typology-based decision-making at oversight level.
- Proven experience managing multiple AML workstreams (KYC/CDD, EDD, PEP Review, SAR Filing) and SLA/quality performance across segments.
- Working knowledge of TM/case management systems like Actimize, SAS AML, Verafin, and reporting tools.
Ideal Candidate Profile
- Experienced manager with a track record of leading AML compliance teams and delivering on SLA and quality metrics in complex multi-process environments.
- Strategic operator capable of coordinating cross-functional stakeholders and translating regulatory/process changes into operational SOPs.
- Familiarity or experience with crypto/virtual asset AML monitoring and associated technology/regulatory frameworks is a plus but not mandatory.