Production Support Analyst
Ameriprise Financial (company site, opens in a new tab)1.5–3.5 yrsNoidaOn-siteDirect career pageEst. 6–10 LPA
Posted 16h ago
Reach people at Ameriprise Financial
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Ameriprise Financial you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Ensure smooth daily batch processing and resolve issues with adherence to SLAs, focusing on minimizing business impact for critical applications.
- Handle high priority (P1/P2) incidents dynamically, including root cause analysis, preventive measures, and resolution to maintain operational continuity.
- Support deployments, perform code reviews, maintain performance and application outages, and develop automation scripts to improve operational efficiency.
Minimum Requirements
- 1.5 to 3.5 years of experience in Production/Application Support.
- Proficiency in Python and/or PowerShell scripting and SQL querying.
- Basic knowledge of AWS services (EC2, IAM, VPC, CloudWatch, S3) and Windows Server administration.
- Work onsite at office minimum three days a week; shift timings include 4:45 PM to 1:15 AM IST.
Ideal Candidate Profile
- Experience working in fast-paced production environments with strong troubleshooting and analytical skills.
- Ability to collaborate across development, infrastructure, and business teams and provide technical solutions aligned with business needs.
- Exposure to technologies such as Jenkins, Bitbucket, Ansible, Artifactory, and familiarity with ITIL or incident management processes.