Order Management & Billing Specialist
Clarivate (company site, opens in a new tab)2+ yrsChennaiOn-siteDirect career pageEst. 4–7 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end order management process including order entry, tracking, billing, and reconciliations.
- Collaborate with internal teams (sales, finance, customer service) to ensure accurate pricing, order processing, and billing.
- Support billing process by generating invoices, resolving issues, and maintaining customer data in Salesforce, Oracle, and NetSuite.
Minimum Requirements
- Bachelor's degree in business, finance, or related field.
- Minimum 2 years experience in Order Management in a large corporate setting.
- Minimum 2 years experience with Salesforce, Oracle, Zuora, NetSuite, or related ERP systems.
- Strong working knowledge of Microsoft Office tools.
Ideal Candidate Profile
- Experienced in handling complex order and billing cycles within global teams and multiple time zones.
- Comfortable working with multiple ERP and CRM systems for order and billing management.
- Capable of driving process improvements and generating data-driven insights for order management optimization.