Collections Backend Operations Assistant Manager
Citi (company site, opens in a new tab)4–6 yrsChennaiHybridDirect career pageEst. 8–14 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage a small Operations Support team (up to 10 members), delegating tasks and mentoring to streamline operations.
- Ensure smooth delivery of operations support services aligning with Citi’s infrastructure and processes.
- Analyze and resolve operational issues, provide performance feedback, and serve as a subject matter expert and backup to the manager.
Minimum Requirements
- 4-6 years of relevant business experience including at least 3 years in a supervisory role.
- Bachelor’s degree or equivalent experience.
- Proficiency in Microsoft Office.
- Not explicitly mentioned: Notice period or specific location requirements.
Ideal Candidate Profile
- Experience managing small teams within operations support functions in a financial services environment.
- Demonstrated ability to operate autonomously with decision-making and problem-solving responsibilities.
- Strong organizational skills with capability to provide performance management and training.