Sr. Process Analyst Human Resource Operations - EDM
IBM (company site, opens in a new tab)3–5 yrsBengaluruOn-siteDirect career pageEst. 6–10 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Update and process employee data in the HR system to ensure accurate HR service delivery.
- Resolve compensation administration inquiries and provide data for internal business control teams.
- Own creation and maintenance of HR process documentation and contribute to quality control within the team.
Minimum Requirements
- Bachelor's degree required; Master's degree preferred (MBA HR preferred).
- 3-5 years of experience in Employee Data Management (EDM) and issue resolution within international IT/ITES companies.
- Proficiency in EDM processes excluding Recruitment and ability to troubleshoot process changes.
- Willingness to work night shifts and undergo a background verification process.
Ideal Candidate Profile
- Experienced in HR operations specifically in EDM within a global IT/ITES environment.
- Skilled communicator with demonstrated ability to resolve complex customer service issues and influence process improvements.
- Capable of mentoring newer team members and managing detailed process documentation with a focus on compliance and quality control.