Engineer - Captive Operations
Tata Communications Limited (company site, opens in a new tab)KolkataOn-siteDirect career pageEst. 6–10 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide 24×7 operational support and monitoring for Anti-DDoS devices and related management components.
- Manage DDoS event detection, initial validation, incident logging, troubleshooting, and escalation within defined RFP timelines.
- Coordinate with OEM for technical support, handle configuration changes, security updates, documentation, and ensure SOP compliance during shifts.
Minimum Requirements
- Experience in operational support or network security operations involving Anti-DDoS technologies: Not explicitly mentioned in the JD.
- Work Experience Required: Not explicitly mentioned in the JD.
- Must be able to work in 24×7 shift patterns to monitor and support Anti-DDoS operations.
- Technical skills in incident/fault management, device health monitoring, configuration change management, and security vulnerability tracking are needed: Not explicitly quantified as mandatory.
Ideal Candidate Profile
- Operates well under continuous 24×7 monitoring environments with high compliance to SOP and escalation procedures.
- Experienced in handling security incidents specifically related to volumetric, protocol-based and application-layer DDoS attacks.
- Able to coordinate across technical teams and OEM vendors to resolve complex network device incidents efficiently.