Soft Services Executive
JLL (company site, opens in a new tab)3–6 yrsBengaluruOn-siteDirect career pageEst. 5–9 LPA
Posted 12h ago
Reach people at JLL
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at JLL you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end soft services operations including housekeeping, pantry/cafeteria, pest control, indoor plants, hospitality services, and vendor management at the workplace.
- Serve as the primary contact for employee facility-related concerns, ensuring timely resolution through coordination with vendors and internal teams.
- Prepare and maintain operational reports, audits, service quality reviews, and vendor performance evaluations using Microsoft Excel and PowerPoint.
Minimum Requirements
- Bachelor's degree in Hospitality Management, Hotel Management, Facility Management, Business Administration, or related field.
- 3-6 years of relevant experience in Facility Management, Soft Services, Workplace Experience, Administration, or Hospitality Operations.
- Proficiency in Microsoft Excel (including MIS Reporting, Data Analysis, Dashboards, Pivot Tables, VLOOKUP/XLOOKUP) and PowerPoint for reporting and presentations.
- On-site work location in Bengaluru, Karnataka.
Ideal Candidate Profile
- Experienced in managing multiple aspects of soft services with demonstrated ability to supervise teams and coordinate various service providers/vendors.
- Strong operational focus with skills in data analysis and reporting to monitor service quality and vendor compliance.
- Comfortable working on-site in a high-demand facility management environment with ability to handle employee requests and maintain workplace hygiene and hospitality standards.