Systems and Infrastructure Engineer III
Walmart Inc. (company site, opens in a new tab)4+ yrsBengaluruOn-siteDirect career pageEst. 14–24 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead major incident response to restore services across complex distributed e-commerce systems.
- Proactively monitor, detect, troubleshoot, and resolve site issues affecting mission-critical cloud infrastructure and microservices to ensure high availability.
- Collaborate with SRE, DevOps, and Engineering teams to develop automation, tools, and procedures for incident detection and resolution.
Minimum Requirements
- 3+ years of relevant experience including Major Incident Management in IT operations across distributed systems.
- Bachelor's degree in Computer Science, Computer Engineering, Information Systems, IT, or related field, or equivalent experience.
- Expertise in incident management processes; ITIL4 certification required.
- Technical skills including Unix/Linux administration, cloud platforms (GCP/Azure), network concepts, scripting/programming (Go, Java, Python, Ruby, Shell), and enterprise monitoring tools.
Ideal Candidate Profile
- Experienced in 24/7 operations support with proven ability to lead and coordinate major incident responses under pressure.
- Strong technical acumen across full stack infrastructure, cloud services, microservices, and monitoring, capable of distinguishing symptom vs cause and performing root cause analyses.
- Able to build and evangelize operational excellence, develop automation/self-healing solutions, and effectively communicate technical information across teams globally.